We partner with education institutions and seek to improve the well-being of low-income students by connecting individuals to public benefits and other community resources to address nonacademic barriers to college completion. Single Stop supports campuses in connecting students with a range of free services, including public benefits, tax services, financial and legal counseling; and referral to a variety of resources available in the surrounding communities.
Studies show that students who utilized Single Stop on college campus are more successful than their peers who do not utilize Single Stop. In a 2019 Metis Associates report, First Time in College students persisted at rates that were 62% higher than their peers and graduated at rates that were more double their peers who were not using Single Stop.
Single Stop began its Education Program in 2009, recognizing that our benefits screener technology and one-stop shop model could be advantageous for institutions of higher education. From there, the program expanded to 30 colleges across the United States, each tailoring the elements of the program to its own needs. Site staff are housed in their own location on campus, usually in a hub of student activities and services, and meet with students to determine the most appropriate interventions for their particular challenges.