Single Stop’s policy work leverages our national network to identify how access to resources can be more effectively streamlined and coordinated on the federal, state, and local levels and works to change public policy in ways that will improve access to resources for the millions of people working to achieve financial self-sufficiency. We use the institutional knowledge of our network and the expertise of on-staff industry experts to develop a deep understanding of the greatest barriers to accessing resources, highlight the most impactful issues, and find innovative solutions. Single Stop is also committed to promoting college affordability and works to advance the adoption of evidence-based strategies for college retention and completion so that all students may have the opportunity to succeed. Single Stop makes meaningful policy change through three avenues:

Our Engagement with elected officials and government agencies brings attention to important issues related to access and coordination of resources and improved supportive services in higher education and prompts administrative, regulatory, and legislative change.

Our work brings Awareness about programs that exist to stabilize families, about issues that elevate the debate around poverty alleviation, and about ways people can take action to be part of the anti-poverty solution.

Our advocacy thrives through Collaboration with partner organizations equally committed to fighting poverty by improving access to resources, and acts as a vehicle for us to make large-scale changes.

TestimonyChange Through Engagement: Comments, Letters & Testimony

SingleStop regularly submits written comments and testimony to elected officials and government agencies advocating for policies that will increase and streamline access to resources for low-income families and policies that will improve student support services in higher education.




August 6, 2015: Andrew Stettner, Single Stop’s Chief Program Officer, submitted testimony to the National Commission on Hunger highlighting the problem of food insecurity among college students and recommending ways to combat hunger.

June 15, 2015: Single Stop submitted comments to the Department of Labor and the Department of Education on the Workforce Innovation and Opportunity Act (WIOA), a groundbreaking new federal workforce law that has the potential to support millions of Americans in their quest for post-secondary credentials and good jobs.

April 24, 2015: Single Stop responded to Senator Lamar Alexander’s white paper on the concept of risk sharing or “skin-in-the-game,” urging the Senate to consider the unintended consequences of accountability measures on low-income students and to pair those policies with others in support of sophisticated supportive services for low-income students.

March 25, 2015: Single Stop submitted comments to the Department of Education suggesting changes to the proposed priorities and requirements for the First in the World (FITW) grant program that would strengthen the program’s ability to support innovative, evidence-based solutions that increase persistence and graduation among nontraditional students.

February 23, 2015: Andrew Stettner, Single Stop’s Chief Program Officer, testified before the New York City Council’s Higher Education Committee, praising the committee for bringing attention to President Obama’s America’s College Promise Proposal and highlighting the importance of wraparound services for students.

August 29, 2014: Single Stop submitted comments to Senator Tom Harkin on his discussion draft for the reauthorization of the Higher Education Act, outlining how the law could be strengthened to provide more comprehensive student support services and to use the financial aid system to help address college affordability.


March 13, 2015: Single Stop wrote a letter to the U.S. Department of
Agriculture and the U.S. Department of Education to express concern over the state of Massachusetts’ handing of SNAP cases
, particularly for low-income students, that was causing an alarming number of eligible SNAP recipients to lose access to benefits.

January 23, 2015: Single Stop submitted comments to the Department of Transitional Assistance (DTA) in Massachusetts urging DTA to strengthen their TAFDC regulations so that low-income students may maintain their financial stability necessary to graduate.

November 24, 2015: Single Stop’s Global Health Corps Policy Fellow testified before the New York City Council’s Committee on General Welfare during its annual Hunger Hearing urging the City to consider policy changes that will help eliminate food insecurity in New York City, and Single Stop submitted written comments to the committee expanding on our recommendations.

November 24, 2015: Single Stop submitted comments to New York City’s Human Resources Administration (HRA) recommending changes to strengthen rules for LINC Rental Assistance Programs that would provide more stability for families in shelters as they became stably housed through the program.

November 7, 2014: Single Stop submitted comments to New York City’s Human Resources Administration (HRA) applauding their Biennial Employment Plan for allowing more students to meet the work requirements for benefit programs and recommending further changes that could increase access to benefits for more low-income families.

Additionally, Single Stop signs on to letters drafted by other organizations:

July 10, 2015: Letters sent to members of the Senate and members of the House of Representatives in support of saving key provisions of the Earned Income Tax Credit (EITC) and the Child Tax Credit (CTC) and in support of strengthening the EITC for childless workers

April 30, 2015: Coalition for Access and Opportunity letter to the Centers for Medicare and Medicaid Services (CMS) supporting the extension of authority for “Strategy 3”

March 24, 2015: Letter sent to members of the Senate opposing anti-immigration budget amendments designed to eliminate immigrant eligibility for the EITC and the refundable CT

February 26, 2015: Letter to Congress to provide a four-year funding extension for Children’s Health Insurance Program (CHIP)

January 26, 2015: Comments submitted to the MA Department of Transitional Assistance (DTA) raising concerns about the impact of DTA’s implementation of the state’s welfare reform law

August 20, 2014: Coalition for Access and Opportunity letter to the Office of Management and Budget, the U.S. Department of Agriculture, and the U.S. Department of Health and Human Services urging them to extend 90/10 funding and the A-87 exception


ReportsChange Through Awareness: Research & Reports

Single Stop periodically releases reports, policy briefs, and other research in collaboration with other organizations that serves to elevate the debate on benefits access issues and multi-benefit coordination.


Smart Strategies for Health Care Reform and Human Services Integration: Promoting the Health and Well-Being of America’s Low-Income Families (Julie Kashen and Sara Fass Hiatt, July 2013, on behalf of Single Stop and the Coalition for Access and Opportunity)
This paper explores strategies for maximizing enrollment in health insurance and highlights specific roles that state and federal agencies can play in coordinating access to benefits and services as a result of the Affordable Care Act.

Clearing the Path to a Brighter Future: Addressing Barriers to Community College Access and Success (Sara Goldrick-Rab, June 2013, issued by the Association of Community College Trustees (ACCT) and Single Stop)
This paper details the impact the Single Stop model has had on community college students and provides federal policy recommendations to support student success.

Supporting Latino Community College Students: An Investment in Our Economic Future (June 2013, written in partnership with Excelencia in Education)
This paper highlights the importance of increasing the college graduation rates of Latino students as part of a national strategy to increase educational attainment and provides recommendations on providing support services to nontraditional college students.

Download the press release. Data Sharing in Public Benefit Programs: An Action Agenda for Removing Barriers (Cari DeSantis and Sarah Fass Hiatt, November 2012, released by Single Stop with the Coalition for Access and Opportunity)
This paper discusses how data sharing between different government programs and with community-based organizations can streamline the steps needed for individuals to access benefit programs and stay enrolled.

Moving to 21st-Centurty Public Benefits: Emerging Options, Great Promise, and Key Challenges (Stan Dorn and Elizabeth Lower-Basch, May 2012, released by the Coalition for Access and Opportunity)
This paper highlights how federal and state policymakers are modernizing eligibility determinations for public benefits by using existing data sources and sophisticated information technology. Click here for the toolkit.

How Human Services Programs and Their Clients Can Benefit from National Health Reform Legislation (Stan Dorn, October 2011, released by the Coalition for Access and Opportunity)
This paper examines the opportunities for state health and human services integration under the Affordable Care Act and outlines ways in which states can build modernized systems and improve efficiency.

The Health and Human Service Integration Opportunity Toolkit: Enhanced Funding to Support Eligibility System (Coalition for Access and Opportunity, October 2011)
The documents in the toolkit provide an overview of the funding opportunities for the development of state health care exchanges and eligibility systems under the Affordable Care Act: What’s in the Affordable Care Act?; Short List of Opportunities; and Five Reasons to Integrate Human Services into Health Care Reform Now.


CoalitionChange Through Collaboration: Coalitions

Single Stop joins together with other organizations committed to innovation, benefits access, and poverty alleviation to advocate for issues we care about and make Single Stop a voice in the national debate. Our coalition work is informed by the issues our sites see every day and is a vehicle to affect meaningful, large-scale policy change.


America Forward As a member organization of the America Forward Coalition, Single Stop is committed to fostering innovation, achieving measurable results, and using those results to affect national, systemic change. Coalition work based on these principals played a pivotal role in the development of the Social Innovation Fund, through which Single Stop has expanded its impact.

Enroll America – Get Covered Coalition Single Stop is a proud member of Enroll America’s Get Covered Coalition, a network of national organizations that is committed to helping Americans get health insurance coverage and stay covered.

Healthcare for All New York (HCFANY) Single Stop is a member organization of HCFANY because we share its mission to have affordable, comprehensive, high quality health care accessible to all people.

NYC4CNR Single Stop works with other stakeholders through the NYC Alliance for CNR to help build a strong Child Nutrition Act that will help ensure that children are free from hunger.

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