With differing requirements for a multitude of public benefits, cutting through all the regulations can be confusing for experienced counselors, never mind families unfamiliar with the programs.  Single Stop does just that.  Single Stop brings a cadre of benefits and services together by using a web-based software tool called the Benefits Enrollment Network (BEN).

Single Stop works through a range of community-based partnerships to provide screening for, and access to, a wide range of government resources and cost-free legal, financial and tax preparation expertise – all in one location in each of the communities we serve.   Single Stop integrates its program of services locally, in trusted community-based organizations including health clinics, food pantries, job-training centers, and community colleges. In this way, we not only reach those individuals and families most in need, but we ensure that our model becomes both sustainable and scalable.

At each Single Stop site, we provide at no cost:

    • Benefits Screening and Counseling: Site staff identify each individual’s eligibility for government supports and help them apply. These benefits include health insurance, food stamps, cash assistance, unemployment, child care, WIC, Social Security funds, and more.
    • Tax Preparation: Free tax preparation services are available at both Single Stop locations as well as other during the tax season (the third week of January through April 15th) by utilizing both site staff and volunteer tax professionals.
    • Legal Counseling: Our legal counsel partners enable folks to resolve critical issues in areas such as housing/evictions, child care, health care, and immigration. On-site attorneys provide legal aid on-site at least once a week across all Single Stop sites.
    • Financial Counseling: One-on-one financial counseling sessions focus on building lifelong money management skills in order to provide high-quality expertise on site, at least twice a week at all Single Stop locations.

Learn about our work in community based organizationscommunity colleges and our veterans initiative.


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