At Single Stop USA, Inc. (“Single Stop”), we understand that privacy is important. We are strongly committed to protecting the privacy of our donors and visitors to our website. The following information is designed to help you better understand the information we gather from our website, how we protect the information once we gather it, and whether and how we disclose it to anyone. For information on how we protect the privacy of clients to whom we provide services, and our standards on programmatic integrity, please see visit this page.
INFORMATION COLLECTION AND USE
Our primary goals in collecting personal information are to provide you with a smooth, efficient, and customized experience, to provide you with information about Single Stop and its programs.
In general, we are interested in gathering certain usage information, such as the number and frequency of visitors to this website and what features of the website are most popular to our visitors. This information may include which URL you just came from, which URL you next go to, what browser you are using, what features you click on and read (in whole or in part), and your IP address. We use such data only in the aggregate. This collective data helps us to determine how much our visitors use parts of the website, and to do internal research on our users’ demographics, interests, and behavior. In addition, we may aggregate data and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and promotional purposes.
PERSONALLY IDENTIFIABLE INFORMATION
If you make a donation through our website, our third party provider will request personally identifiable information about you, such as your name, address, phone number, email address and debit/credit card information. We are provided with information on your name, address and the amount of your donation. If you so choose, your donation can be anonymous. The information that is collected from you is used primarily to facilitate donations and to communicate with you about them. In addition, we may use the information we receive to improve our marketing and promotional efforts, analyze website usage, improve our content and product offerings, and customize our website’s content, layout and services. If you opt in to communications from Single Stop when prompted, we may use personal information to contact you and send you information, such as through e-mail updates.
Unless you specify that a gift be “anonymous” or otherwise request that your name not be listed, we may list the names of donors in some brochures and benefit programs, so as to recognize their generosity publicly. We do not sell, share or rent our donor lists to anyone.
We may use outside service providers to facilitate Single Stop’s website and overall operation, and to perform functions on our behalf, such as sending postal mail and email, removing repetitive information from donor lists, analyzing data, processing credit card payments and providing customer service. These third parties may have access to donor’s personal information as needed to perform their functions, but they may not use it for any other purpose.
SOCIAL NETWORKING SITES
Single Stop operates and maintains social networking pages and venues on websites such as Facebook, Twitter, and LinkedIn. Single Stop may, from time to time, import comments and posts from these third-party websites to this website. If you post to any of Single Stop’s social networking pages on third-party websites, you are providing information to the public and do so at your own risk. Further, Single Stop may use these postings on its website without further notice or compensation to you. Please visit the privacy policies of any third party websites before posting to Single Stop’s pages there.
“Cookies” are small files placed on your hard drive; each website can send its own cookie to your browser if your browser preferences allow it. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.) You are always free to decline our cookies if your browser permits, although in that case you may not be able to interact with certain features on our website, and you may be required to re-enter your password more frequently during a session. In addition, a number of companies offer utilities designed to help you visit websites anonymously.
In addition, Single Stop tracks website visitor behavior using Google Analytics so we can continue to improve the experience for our volunteers. All of this data is completely anonymous. Details include:
- The Google Analytics features Single Stop has implemented is based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).
- Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
Single Stop will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie unless you have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger.
If you wish to hide all of your browsing behavior you can use Google Analytics opt-out browser add-on.
In general, we will not sell, share or rent information about visitors to or users of our website. However, we may be forced to disclose information to the government or third parties under certain circumstances. We cooperate with governments and private parties to enforce laws such as those regarding intellectual property rights, fraud, data privacy and security. We can (and you authorize us to) disclose any information about you to government officials and private parties as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement or other activity connected to this website that is illegal or may expose us or you to liability.
POLICY TOWARDS CHILDREN
We are concerned about the safety and privacy of children who use the Internet. Although we encourage children to learn more about our organization and opportunities to serve their communities, we encourage that this be done with parental supervision. Consistent with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a child under 13 has provided us with personally identifiable information without verifiable parental consent, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without verifiable parental consent, he or she should contact us at firstname.lastname@example.org.
ACCESSING YOUR INFORMATION
We work to process and maintain accurately the information that you share with us. If you have any questions about what information we have collected on you, please contact us at email@example.com.
Single Stop USA, Inc.
1825 Park Ave., Suite 501
New York, NY 10035
Attn: Website Content
212-480 2870 phone
212-480 2871 fax
firstname.lastname@example.org (for general website questions)